Shipping policy
Shipping Policy
Shipping Information
At LuxeGlow, we are committed to delivering your order safely and efficiently.
We proudly ship to customers across the United States, Europe, and many international destinations.
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
United States
5–14 Business Days
Europe
5–14 Business Days
Canada
8–15 Business Days
Australia & New Zealand
8–15 Business Days
Rest of the World
10–20 Business Days
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping costs are calculated at checkout.
From time to time, LuxeGlow may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking information may take 24–72 hours to become active.
Customs & Duties
International orders may be subject to customs duties or import taxes imposed by the destination country.
These charges are the responsibility of the customer.
Delayed or Lost Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us.
Our Customer Support team will investigate the shipment and assist you in resolving the issue as quickly as possible.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
LuxeGlow is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Contact
For any shipping questions, please contact: